Deal Desk Analyst

About the role

In this role, you will act as the crucial bridge between sales teams and key internal functions. While you won't attend customer meetings directly, you will maintain continuous dialogue with sales representatives via systems and phone to ensure both internal compliance and client needs are met seamlessly.

You will join a global Deal Desk team led by a Malmö-based manager, collaborating closely with colleagues in the US as the central hub for structuring global deals and contracts.

As the company navigates an intense fourth quarter, immediate support is needed. This consultancy assignment initially runs through the end of January. However, with clear plans to expand the team, strong performance in this role offers excellent prospects for an extension.

Work tasks

• Order and Flow Management: Receive, log, and prioritize all incoming requests in Salesforce. You will ensure the right people are assigned to the relevant cases.
• Quotes & Contracts: Administer standard agreements, prepare documents for e-signing, and structure sales quotes. You will ensure that licensing periods, product combinations, and discounts are accurate.
• Sales Support: Serve as an advisory point of contact for sales representatives when they need assistance structuring a deal in the system.
• Revenue Logging in the System: Ensure deals are properly entered into Salesforce in compliance with internal revenue recognition policies (actual financial bookkeeping is handled by Finance).
• Ad-hoc & Administration: Complete vendor and security questionnaires from clients, and collaborate with Finance regarding invoices, payment schedules, and terms.

We are looking for

Requirements (Must-haves):

• Previous experience in administrative work within order management, contract administration, or Sales Operations.
• Understanding of the Sales Process: Fundamental understanding of contract terms, licensing periods, and discount structures.

Preferences (Nice-to-haves):

• Experience with revenue recognition or basic financial processes related to order flows.
• Background from B2B companies or SaaS organizations with subscription- or license-based business models.

As a person you are:

• Communicative.
• Proactive.
• Detail-oriented with a strong numerical sense.
• Self-driven and a fast learner.

Our recruitment process

This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.